Appointments & MyChart in Everett, Washington (2024)


Getting started with MyChart

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  • There are four ways to sign up for MyChart:

    • By letter: Ask your doctor’s office to mail you a letter with directions on how to sign up.
    • By email or text: Ask your doctor’s office to send you a sign-up email or text.
    • At the clinic: Ask an Everett Clinic team member to help you sign up during your visit.
    • Online: Visit

    After you sign up, MyChart will send you a code. You'll need this code to open your account. Then you'll create your ID and password. You'll use these to sign in to your MyChart account.


  • When you set up your MyChart account, you'll be asked to give an email address. When you do, MyChart will send you alerts about activity in MyChart. This includes new information added after a doctor visit. You can log in and view that information anytime.

    You can also choose to get alerts by phone. If you have the MyChart mobile app, you can ask MyChart to send alerts by text.


  • If you forget your username and password, don’t worry. Look under the “Sign in” button on the login screen. There, you’ll find links to help you recover your username and password.

    If you have questions about signing in or problems accessing MyChart, we’re here to help. Call our MyChart Help Desk at 1-425-258-3904.



MyChart features and benefits

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  • Find a wide range of features at your fingertips. You can:

    • See your health history, medicines, suggested screenings and tests, scanned documents, X-rays and other images, plus more.
    • Download your records and share them with health care professionals at other organizations.
    • Link medical records from providers outside The Everett Clinic to your MyChart record.This helps create a more complete record of your health care history, all in one place.
    • Save your favorite appointments (type and provider) to make scheduling your next visit easier.
    • View and edit personal details and update your contact information.


  • Get care without leaving home, with MyChart. All you need is a smartphone or computer.


    An e-visit is like sending a secure message to your provider. To get started, you'll answer a list of questions. Then send your answers.

    Your provider will send a message back in one business day or less. It may include a care plan or follow-up questions.

    Start your e-visit

    Video visits

    A video visit is a face-to-face visit with your provider. You can use your smartphone or computer.

    Schedule your visit


  • You can use MyChart to send messages to your health care team. Answers may take up to three business days. Please keep your messages short and to the point. All messages will be added to your medical record.

    Note: Do not use MyChart for urgent medical problems. If you have a life-threatening medical emergency, call your doctor or 911 right away.


  • It typically takes about 48 hours for medical information from doctor visits to show up in your MyChart account. Your doctor may also include a message to help you better understand that information.

    Test results will also be added to your record. Some tests may take up to several weeks. Tests done before you set up your MyChart account may not show up. You may need to ask your doctor to add those tests to your record.

    Your MyChart information comes from your Epic electronic health record. If you think information about a doctor visit is wrong, call your doctor's office or ask about it at your next clinic visit.


  • Out of refills for a current medicine? You can ask for a renewal. Simply log into your MyChart account, then choose “refill medications.” Then choose the name of your medicine and pharmacy. To send, click "submit."


  • When you give someone proxy access to your medical record, they can:

    • View your medical record
    • Send messages to your doctor and health care team for them

    Who can be given proxy access?

    • Parents or legal guardians of children under age 18
    • Adult children or legal guardians of adults

    If you're age 18 or older, you may give another person proxy access.

    For adult patients, you must:

    • Complete and sign all forms
    • Include a photo ID for the patient and the person who will be the proxy
    • Include proof of guardianship or medical power of attorney

    Proxy access can't be given if the adult patient:

    • Can't sign legal documents
    • Doesn’t have a legal guardian or active medical power of attorney

    For pediatric patients (children), you must:

    • Complete and sign all forms
    • Include a photo ID

    What if you want proxy access but aren't the child's birth or adoptive parent? You will need paperwork proving you're the legal caregiver for the child.

    Washington State laws say proxy access may be granted for children ages 13 to 17. But the law limits the type of information that the proxy can view and use. For more details, talk to your child’s doctor.


  • MyChart has 2 tools that help make preparing and checking in for your appointment faster and easier — eCheck-in and Hello Patient.

    Fill out documents before your visit with eCheck-in

    eCheck-in lets you complete any paperwork before an in-person or video visit, helping you save time on the day of your appointment.

    Use eCheck-in to:

    • Fill out questionnaires and forms
    • Make sure your medical and insurance information is correct
    • Review and update your medication list
    • Pay any copays
    • Sign documents electronically

    Confirm your clinic arrival with Hello Patient

    Hello Patient frees you from having to check in at the front desk for an in-person appointment. Just click "I'm here" in MyChart on your device when you arrive, and Hello Patient will automatically check you in. Note that you must complete eCheck-in first.

    How to set up Hello Patient

    If you want to use Hello Patient, you need to set upAppointment Arrivalnotifications in the MyChart app on your smartphone. Start by signing in to MyChart, then follow the steps below.

    For Apple® users

    • Step 1
      • InSettings, go to the MyChart app, then:
        • Tap theNotificationssettings.
        • Make sure theAllow Notificationssetting is turned on.
        • Tap to place a checkmark onLock Screen, Notification Center, Banners.
        • Turn on sounds and badges.
        • Click on the back arrow to return to the MyChart app.
    • Step 2
      • InSettings, go toLocation, then:
        • Tap the arrow inLocation Services.
        • TapAlways Allow Location Access. This is the suggested setting for MyChart. If you don't do this, you'll need to log in to the MyChart app when you get to your appointment. Allowing location access means you'll get notifications.

    For Android™ users

    • Step 1
      • Go toSettings, then:
        • Tap onApps.
        • Tap on MyChart.
        • In App info, tapNotifications.
        • Turn onAllow Notifications.
        • TapNotification Categories.
        • Tap to selectNotifications. Then tap to turn onLock Screen, Badge, Pop Up.
        • Click on back arrow to return to the MyChart app.
    • Step 2
      • In Settings, go toPermissions,then:
        • TapLocation, then selectAllow All the Time.
        • To exitSettings, tap the home button.


Appointments & MyChart in Everett, Washington (2024)


Appointments & MyChart in Everett, Washington? ›

How to make an appointment. If you're a current patient, sign in to your MyChart account to schedule an in-person or a virtual appointment. If you're new to Optum Care Washington and don't have an account, you can sign up online. If you have questions about MyChart or want help signing up, call 1-425-258-3904.

What is the new name for the everett clinic? ›

The Everett Clinic is now Optum Care Washington.

Can I have two MyChart accounts? ›

I have two or more MyChart accounts. Can I link them together? MyChart accounts can be linked so you can see all your information in one view. We call this Happy Together.

Does Optum use MyChart? ›

Schedule appointments, message your doctor and more with Optum MyChart.

Who is Everett Clinic owned by? ›

The Everett Clinic and The Polyclinic in Seattle will be renamed Optum in April 2024, the clinics' parent company since 2019 announced in an email to patients Monday.

What hospital is Everett Clinic associated with? ›

Providence Regional Medical Center Everett

A 40-person Everett hospitalist team working at Providence 24/7. It's proven to be an excellent way for a large medical group and hospital to work together. We've been able to keep costs down while improving quality of care.

Is MyChart a good app? ›

MyChart is a patient friendly portal provided by Epic, it's a great tool to review all the information required like the upcoming appointments, your visit information, medications, contacting your provider for any care related queries.

What is the username for MyChart? ›

Your MyChart username: Is what you entered when activating your account.

Is Epic the same as MyChart? ›

MyChart is EPIC's patient portal. MyChart is a secure means for patients to access parts of their health records through a web browser and cell-phone apps.

Who owns MyChart app? ›

MyChart by Epic

Founded in a basem*nt in 1979 with 1 ½ employees, Epic develops software to help people get well, help people stay well, and help future generations be healthier. There are over 305 million patient charts in Epic, representing patients from all 50 states and over a dozen countries.

What hospitals use epic charting system? ›

What Healthcare Systems Use Epic?
  • Presbyterian Healthcare Services.
  • CHRISTUS Trinity Mother Frances Health System.
  • OhioHealth Riverside Methodist Hospital.
  • Geisinger Health System.
  • St. Elizabeth Healthcare.
  • Princeton Baptist Medical Center.
  • Saint Francis Health System.
  • St. Elizabeth Physicians.
Jun 14, 2024

How do I connect my health app to MyChart? ›

1) Log in to your MyChart account through the MyChart app on the iPhone or iPod Touch, and click on the “Track My Health” icon. 2) After the apps/devices are linked, your MyChart will automatically sync the information according to data types selected to be tracked in the Health app.

When did Optum take over The Everett Clinic? ›

Optum has big plans for two Seattle-based physician practices it acquired in 2019. The Everett Clinic and Polyclinic will be rebranded as Optum in April 2024 and outfitted with new digital services, including on-demand video visits, anytime electronic visits, open scheduling and electronic consults.

What is happening with The Polyclinic in Seattle? ›

The Polyclinic is now doing business as Optum Care Washington. Our promise to serve this community is stronger than ever.

Who bought Polyclinic Seattle? ›

UnitedHealth then acquired a controlling share of The Polyclinic two years later. The Polyclinic operated for more than 100 years as an independent physician group before the buyout. Optum operates 44 clinics in the Puget Sound region under The Everett Clinic name.

What is the Optum Care Network of Washington? ›

Welcome to Optum Network—Washington. Optum Network of Washington works with primary care practices to achieve high quality outcomes for patients and increased efficiencies for practices to help them remain independent. Our value-based model lets you focus on patients and care for your wellbeing as well as theirs.

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